Order Process

My process starts with the get-to-know-each-other consultation. We can have this consultation via phone, email or in the comfort of my home, in some cases yours, or a public location where I discuss all of the fun details like colors, themes, materials, and more. The length of the meeting will depend on the amount of detail/customization required, but as an average, the meeting should take between 60-90 minutes.

The second phase is the implementation of the design sample(s). This requires a non-refundable deposit and signing a Master Design Services Agreement (MDSA). This deposit will be applied to your total order upon placement. This process generally takes an average of three weeks (depending on how much detail is involved). As the creation comes to life, papers chosen at the design consultation are ordered, and unique elements (if necessary) are special ordered. When the sample(s) is/are completed, another meeting is scheduled to review and select the final sample. If there are scheduling or location conflicts, digital sample(s) is/are provided with pricing. The deposit is a minimum of $50.00, but can be more depending on the materials that may need to be ordered to provide you with samples. After our consultation, I will be in touch within a week with this information.

The third phase is production. Prior to sending the selected invitation in a digital format for your review, payment for the balance of your project is due. Once payment has been received, the digital invitation will be sent with three rounds of edits included in your design fee. Creating and editing this file should take a week or less, as long as any specific wording or details are provided in a timely manner. Paper is ordered while edits are being made and can take up to two weeks to arrive. I require a solid 3-5 weeks for the assembly phase, especially when assembling wedding invitations. (Add an additional two weeks if your wedding takes place in April, May, June or July). If you want me to mail the invitations to you, the additional shipping charge will be added to the cost.

I recommend mailing your invitations out 8 to 10 weeks prior to your event (depending upon whether or not a save-the-date was mailed, and if your event falls on a Friday, Sunday, or holiday weekend).  Your initial meeting with me should be at least 3 months before mailing your invitations out.

Timelines for other events such as birthdays, showers, announcements, etc. will be determined at the initial meeting and are directly affected by the amount of detail and customization required.

I am able to take rush orders on a case-by-case basis depending on production schedule and ordering time frames. Typically, rush orders are projects requiring anything less than a 7 week turn around time for weddings. Please contact me with your details. There may be rush fees associated with this which will be disclosed to you at time of quotation.

*Please note any delays in the payment and/or approval process can and will delay production, as other projects already in production cannot go on hold to complete your project. Each project gets an allotted time scheduled for production, so please be conscious of this during the process.*